Terms of Service

Effective Date: 19.08.25

Welcome to Zen. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Acceptance of Terms

By visiting our website, purchasing products, or using our services, you agree to these Terms of Service and our Privacy Policy, Refund & Return Policy, and Shipping Policy.

2. Eligibility

  • You must be at least 18 years old to make a purchase.
  • If you are under 18, you may use our site only with the involvement of a parent or guardian.

3. Products & Services

  • Zen offers protein dessert bars and related products (“Products”).
  • We reserve the right to update, modify, or discontinue any product without prior notice.
  • All product descriptions and prices are subject to change at our sole discretion.

4. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.
  • Payments must be made through the approved payment gateways on our website.
  • We reserve the right to cancel or refuse any order due to errors, fraud suspicion, or policy violations.

5. Shipping & Delivery

Shipping timelines and policies are outlined in our Shipping Policy. Zen is not responsible for delays caused by courier partners, incorrect addresses, or circumstances beyond our control.

6. Returns & Refunds

Our Refund & Return Policy governs all return and refund requests. Please review it before making a purchase.

7. Intellectual Property

  • All content on this website (logo, product images, text, graphics, and design) is the property of Zen and is protected by copyright and trademark laws.
  • You may not copy, distribute, modify, or use any content without prior written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Interfere with the site’s security, servers, or networks.
  • Submit false information or impersonate another person.

9. Limitation of Liability

  • Zen shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • All products are consumed at the customer’s discretion. Please consult a healthcare professional if you have dietary concerns.

10. Indemnification

You agree to indemnify and hold Zen, its employees, and affiliates harmless from any claims, damages, or expenses arising from your use of our website or products.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in Chandigarh.

12. Changes to Terms

Zen reserves the right to update or modify these Terms of Service at any time without prior notice. The updated terms will be posted on this page with a revised effective date.

13. Contact Us

For questions about these Terms of Service, please contact us at:

📧 [Insert support email]